Shipping Policy

Thank you for choosing OEMBRIX. We are committed to delivering your order quickly, securely, and efficiently. Please review our shipping policy below for information about processing times, delivery estimates, and shipping procedures.

Order Processing

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). Once your order has been dispatched, you will receive a confirmation email with tracking information, where available.

During busy periods, promotions, or public holidays, processing times may be slightly longer.

Shipping Destinations

We currently ship throughout the United Kingdom and are continually working to expand our delivery services to additional regions.

If international shipping becomes available, eligible destinations will be displayed during checkout.

Delivery Times

Estimated delivery times after dispatch:

  • Standard UK Delivery: 2–4 Business Days

  • Express UK Delivery: 1–2 Business Days (where available)

Delivery times are estimates and may vary depending on your location, courier services, and seasonal demand.

Shipping Costs

Shipping charges are calculated during checkout based on your delivery address and selected shipping method.

From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking details (where available), allowing you to monitor your delivery.

Delivery Information

Please ensure that your shipping address is complete and accurate before placing your order. OEMBRIX cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information.

If a parcel is returned to us due to an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply before the order can be resent.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or does not arrive within the expected delivery timeframe, please contact our customer support team as soon as possible.

We will work with the courier to investigate the issue and provide an appropriate solution.

Delivery Delays

While we aim to deliver all orders within the estimated delivery times, occasional delays may occur due to circumstances beyond our control, including courier disruptions, adverse weather conditions, customs procedures, or peak seasonal demand.

We appreciate your patience and understanding should these situations arise.

Contact Us 

If you have any questions regarding shipping or your order, please contact our customer support team.

Email: oembrixsupplements.co.uk

We are always happy to help.